Cookie Policy
What we store in your browser, what we deliberately do not, and how to change your mind at any time.
In effect from
What a cookie is here
A cookie is a small piece of data a site asks your browser to keep and send back on the next request. The same goes for local storage and similar browser storage, and this policy covers all of it — the mechanism matters less than what it is used for.
This policy covers serverlys.com. Our billing area runs on separate software under the same domain and sets its own session cookies, described below.
Strictly necessary — always on
These make the site work at all. They cannot be switched off from the site, because switching them off would break the thing you came to do.
- Your cookie choice itself. Remembering that you accepted or rejected is the only way to stop asking you on every page.
- Notice and banner state — so a notice you dismissed stays dismissed.
- Your domain shortlist, which is held in your own browser so that names you saved survive a page reload. It is not sent to us as a profile.
- Billing and account session cookies, set when you sign in to the billing area. These identify your session so that you stay signed in, and are required for checkout to function.
- Security and abuse-prevention cookies used to protect forms and logins from automated attack.
Strictly necessary cookies do not require consent under the ePrivacy rules, which is why they are set before you answer the banner. They are also the only ones set before you answer it.
Analytics and marketing
If analytics is enabled on the site, it is loaded only after you accept, and rejecting means it is never loaded at all — not loaded-and-told-not-to-record. If you accepted and change your mind, rejecting stops future collection.
We do not set advertising cookies, we do not run cross-site tracking pixels, and we do not sell or share browsing data with advertising networks. If that ever changes, this page changes first and the banner will ask again.
Third parties
Some pages embed content served by other companies — a video, a map, a payment form. Those providers can set their own cookies when their content loads, under their own policies rather than ours.
Payment pages are the main case. Card details are entered directly with the payment processor and are never stored on our systems, and the processor sets what it needs to complete and secure the transaction.
Changing your choice
Use the “Cookie settings” link in the footer of any page. It reopens the same panel you saw the first time, and your new answer takes effect immediately.
You can also clear or block cookies in your browser settings. Blocking the strictly necessary ones will break sign-in and checkout — that is a limitation of how the web works, not a choice we made.
Clearing your cookies also clears the record of your choice, so the banner will ask again on your next visit. There is no way around that: the only place the answer can be remembered is the storage you just cleared.
Changes to this policy
If we add a category of cookie that needs consent, we will update this page and ask again rather than relying on an answer you gave about something else. The effective date above tells you when the current version took effect.
Questions about this document
Questions about what this site stores, or a request about your data? The privacy policy sets out your rights and how to exercise them.
Write to Support@serverlys.com.
