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Serverlys
Site management

A website is not finished when it launches

Plugins go out of date, forms quietly stop sending, and a year passes. Site management is having someone whose job is noticing — before your customers do.

Updates
Staged first
Backups
Verified
Uptime
Watched
Changes
Included
Managed hosting covers

The server

Operating system, web server, patching, firewall, SSL, backups of the machine. Everything underneath your site.

Managed hosting
Site management covers

The website

Plugin and theme updates, content edits, broken links, forms, performance, and the small changes you keep meaning to make.

You are on this page

Recurring work, on a schedule

Not ‘proactive monitoring’. Actual jobs, at actual intervals, that you can hold us to.

Weekly

  • Core, plugin and theme updates on staging
  • Checked, then applied to production
  • Backup taken before anything changes
  • Uptime and error log reviewed

Monthly

  • A restore actually tested, not assumed
  • Broken links and 404s swept
  • Form submissions confirmed arriving
  • Your content changes made

Quarterly

  • Page speed measured and reported
  • Unused plugins removed
  • PHP version reviewed
  • Search Console errors triaged

When needed

  • Something breaks — we fix it
  • A security advisory lands
  • A plugin is abandoned upstream
  • You need a change this week
You see the work

A report you can actually read

Every month you get what was updated, what broke, what was fixed, and what we think needs attention next. Written in English, not a dashboard export with a logo on it. If a month was quiet, the report says the month was quiet.

  • What changedEvery update applied, and what it touched.
  • What we caughtProblems found before they reached your visitors.
  • What is nextThe thing we would fix if you gave us the go-ahead.

What it costs

Site management is quoted, not listed, because the honest price depends on how many sites, how complex they are and how much change you want each month. A five-page brochure site and a WooCommerce store with forty plugins are not the same job, and pretending otherwise means one of you is subsidising the other.

Tell us the site and we will give you a monthly figure and what it includes, in writing, before you commit to anything.

  • Number of sites

    One, or a portfolio you manage for clients.

  • What it runs

    A brochure site, a store, a membership, a custom application.

  • Change allowance

    How much content and small-change work you expect each month.

  • Response expectation

    Whether an outage needs someone at the weekend.

Before you buy

The things people actually ask us, answered plainly.

  • How is this different from managed hosting?

    Managed hosting is the server: patching, firewall, backups, the operating system. Site management is what you built on top of it: plugin and theme updates, content changes, broken links, forms that stopped sending. You can have either without the other, though most people who want one eventually want both.

  • Do you make content changes?

    Yes, within an agreed monthly allowance. Swapping a phone number, adding a team member, updating opening hours, publishing a page you have written — that is the work. A redesign or a new feature is a project, and we will quote it rather than absorb it and rush.

  • What happens when an update breaks the site?

    It gets caught before you see it, because updates are applied on a staging copy and checked first. If something does break in production, restoring a backup is free and immediate, and then we work out which update caused it.

  • Is there a contract?

    It is a monthly service and you can stop it. What you should not do is stop it and assume the site will look after itself — an unmaintained WordPress site is a security incident with a date on it.

A plan that still makes sense in year two

Free migration, free SSL and daily backups on every plan, with a 30-day money-back guarantee.

Prefer the phone? (305) 671-1272 · Existing customer? Client login

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